Repairs can be expensive! Accidental Damage Service offers the support you need when accidents happen to your Dell system to avoid those expenses. Your Accidental Damage Service includes the following benefits:
- Wide scope of accident protection
- Simplify replacement of your damaged system
- Peace of mind for those on the go!
Accidental Damage Service covers repair and replacement for various accidental damage, not covered under limited warranty1, including spills, drops, surges, and breakage.
Examples of some of the un-intentional damage that are covered are:
|
Resolution Description |
|
|
Liquid spilled on or in unit |
Repaired or unit replaced4 |
|
Drops, falls, and other collisions |
Repaired or unit replaced |
|
Electrical surge |
Repaired or unit replaced |
|
Damaged or broken LCD due to a drop or fall |
Repaired |
|
Accidental breakage (multiple pieces) |
Repaired or unit replaced |
|
Stolen unit |
Tracking, locating and recovering |
Damage caused by intentional acts, fire, theft or loss, is not covered under Accidental Damage Service1. Some examples of damage that would NOT be covered are:
|
Resolution Description |
|
|
Damaged in a fire |
Not covered - insurance coverage |
|
Intentional damage (hammer marks) |
Not covered - user responsible |
|
Normal wear (does not affect system performance) |
Not covered |
|
Consumables (batteries, bulbs) |
Not covered |