Quinnipiac University Laptop Purchase Program
Updated November 26, 2008:
Quinnipiac is pleased to announce the 2008-2009 Laptop Purchase Program model - the Dell Latitude E6400 notebook.
The laptop is now available for purchase. You may purchase it here or by calling 1-866-257-4711. Be sure to mention that you are calling from Quinnipiac University, and the member ID: US7870240.
View the exact configuration of the laptop.
For questions, please e-mail laptop@quinnipiac.edu.
For technical support for this laptop, call Dell Gold Technical Support at 1-866-876-3355.
Quinnipiac University requires all incoming freshmen and transfer students to have a laptop computer. Our Laptop Purchase Program is designed to support this requirement. The program laptop, available from Dell Computer, is specifically configured for use at the university. We are confident it is the best available value and will meet the academic requirements of our students. Please note that the Quinnipiac University Computer Help Desk will support only program laptops.
Please direct any questions you may have about the Laptop Purchase Program to laptop@quinnipiac.edu.
Frequently Asked Questions
About
Features and Benefits
Ordering
Payment
About
Why is there a laptop requirement?
Technology is becoming a critical component in a growing number of courses at Quinnipiac University. Our overall ten year experience with a laptop requirement has proved successful in ensuring that students were able to obtain round the clock computing capabilities when needed. The Laptop Purchase Program was created to support this requirement.
What is the Laptop Purchase Program?
The foundation of the Laptop Purchase Program is the comprehensive technical support available to those students who purchase the program laptop. We are confident that having the Laptop Purchase Program coupled with a standardized program laptop will give students the best value, technology and service for the entire course of their academic careers.
Why does the Laptop Purchase program require a specific laptop?
Our experience and that of other universities attests to the high value of this standardization in terms of the quality of support and the learning experience.We find it in our students' best interest to have them use the same laptop as their peers and administrators. To view the current program laptop for the 2008-2009 academic year, the Dell Latitude E6400, click here.
Why is the program laptop a Dell computer?
Quinnipiac researched offerings from several vendors and concluded that the Dell Latitude offers the best value, technology, service and pricing for our community. Quinnipiac believes that students need to be using a commercial or business grade laptop computer that stands to last long and be supportable while attending Quinnipiac. The selected Latitude is equipped with a "wireless capability" to allow students to access the internet in "wireless-ready" locations across campus. The system comes with a comprehensive support package that includes QU-ready software, Dell CompleteCare and Gold Technical Support, as well as Computrace Anti-theft tracking software in the event of loss or theft. Moreover, Quinnipiac is able to support this model through its Computer Help Desk.
Who must purchase the program laptop?
All freshmen and transfer students are required to have a laptop computer. The Laptop Purchase Program is designed to support this requirement. The program laptop which includes the benefits and features listed below is available for purchase by any Quinnipiac part-time, full time or graduate student enrolled in a degree program. Faculty and staff are also eligible.
Can I bring another kind of laptop?
Students who do not purchase the program laptop through the Laptop Purchase Program will not receive technical support from the Computer Help Desk in regards to their computer. Purchasing the same laptop and building it through the Dell store to make it comparable to the program model is not acceptable, and will not be supported. The laptop must be purchased through the program in order to receive support. Students with non-program laptops will be referred to a local service vendor, who can provide support for an additional cost.
Features and Benefits
What are some of the benefits of the Laptop Purchase Program?
- Program laptops are the only laptops supported by the Computer Help Desk.
- Program laptops are fully configured with pre-loaded software, network configurations and security settings compatible with the university.
- Program laptops come with comprehensive, worldwide Dell Technical phone support 24x7, as well as on-site next business day repair, and CompleteCare which covers which covers accidental damage. Students start out with a “Quinnipiac-ready” machine (software, hardware and network configurations are preloaded).
- On-campus tech support, which includes Computer Help Desk assistance, loaner laptops available to students while their machines are in need of repair, and a comprehensive student assistance program (STARs) offering support seven days a week, with as much as 16 hours a day.
- Faculty are issued program laptops, therefore, students will benefit from using the same computers.
- All program laptop come equipped with Computrace anti-theft tracking software built into the BIOS. This comprehensive feature allows for a money back recovery guarantee in the vent your laptop is lost or stolen anywhere in the world. The Quinnipiac Help Desk is Dell-certified for this particular type of computer.
Can I opt-into the program without purchasing the program laptop?
The benefits of the Laptop Purchase Program only apply to the required laptop.
What are some of the features of the current program laptop?
- Windows Vista Enterprise
- Microsoft Office 2007
- Symantec Endpoint Protection
- Computrace Anti-theft tracking software
- Wireless Capability
- Fingerprint reader
- 2 MP Webcam
- 2 GB of RAM (with option to upgrade to 4 GB)
- 80 GB Hard Drive (with option to upgrade tp 250 GB)
- 3 Year Pro Support plus Next Business Day On-site Service and CompleteCare accidental damage coverage -with option to upgrade to 4 or 5 years
- 4 years Computrace anti-theft tracking software
What is covered under the warranty?
In addition to Dell's three-year limited warranty which covers hardware failure, the laptop also comes with CompleteCare, which covers accidental damage, i.e. liquid spills, drops, screen damage and electrical surge for three years. Students will find that this warranty, when coupled with the 4 years Computrace anti-theft tracking software, provides an excellent value during their academic career.
Will my laptop be safe on campus?
There is no substitution for being certain that your computer is in a safe location at all times. You should treat your laptop with the utmost care. Computrace offers some reassurance in the event of a loss or theft. In addition, laptop locks may be purchased at office supply stores. Locking your computer is a good idea if you are living in the residence halls and leave your room unattended for an extended period of time.
Ordering
When should I order the program laptop?
The laptop is available now for purchase. Students should order the laptop prior to the start of their first semester.
Can I upgrade the program laptop?
Yes, you will be able to upgrade features of the laptop such as memory or hard drive size.
How do I order the program laptop?
You can order the laptop using this order link here or by phone at 1-866-257-4711. Be sure to mention that you're calling from Quinnipiac University, and the member ID: US7870240.
Where should I have my laptop delivered?
You should have your laptop delivered to your home address. Due to export laws and license restrictions, the company will not ship a computer outside the United States. If you do not have an address within the US, please make prior arrangements with the Computer Help Desk to have it shipped to an address on-campus.
I'm having trouble ordering my laptop. What should I do?
If you are having trouble with online or phone orders, please e-mail:
- laptop@quinnipiac.edu - We will make our best effort to respond within 24 hours.
Payment
How do I pay for my laptop?
Payment is made via credit card.
Is financing available?
Financing is available through Dell. Please speak with a Dell representative during ordering for more information.
Can I apply for additional financial aid to cover the cost of my computer? What is the process?
Yes, a family can request additional PLUS Loan (parent loan) or alternative loan funds for computer-related expenses. Just include the cost of the computer when applying for your loan and send the Office of Financial Aid proof of purchase to support the additional costs so it can certify the appropriate amount on your loan. For entering students, federal regulations require all loan proceeds to be disbursed no earlier than 30 days after the beginning of the semester. Students will need to take this into consideration when purchasing a computer.
Grant aid is not available for these purchases.