1. Can I get the library's databases from home?
Yes. There are three ways to validate yourself as a Quinnipiac user. 

The first, and preferred method for most users is to go to https://quvpn.quinnipiac.edu/webvpn.html , and validate yourself by typing in  the login and password that you  would use to access your Quinnipiac email. Once you are validated, you will be taken to a screen that links you to  the library's databases, and all of them will be accessible throughout your session.  Important note: Once you are logged in, keep that session open until you are ready to stop working on library databases. If you just close the session, the system will lock you out for at least 30 minutes.

The second way is to invoke the URL https://citrix.quinnipiac.edu , log in using your email login and password, and open the Internet Explorer icon on the Citrix page. Once you are in that session, all of the library's databases will be available.

The third way is to set up your computer to dial directly to Quinnipiac. This is an option  for people who live close to the campus. Once it is set up, it requires the Windows login and password that you use for your email account. If you want to use this, but do not know your password, you must visit the help desk in Tator Hall to learn it.  A dial-up network must be installed on your machine, and it will need a connection to a phone line.  To do this, you must go to Control Panel  and choose Create a Network Connection.   Choose set up a manual connection to the Internet.  It will ask for your access number, which is 203-927-4820.  (Long distance charges may apply if you are out of the free calling area.). If you input your user name and password, this will automatically work every time you dial in.

Further questions about this can be answered by the Automation Librarian, Terry Ballard, at 8945.

2. Where in the library can I preview VHS and DVD movies?
VHS players can be found in group study rooms 131, 132, 133 and 134 downstairs. Also in rooms 203, 205, 207, 213 and 214 upstairs. Other VHS viewers on on the study carrels to the North and South of the Cyber Cafe. DVD viewers can be found in rooms 203, 205, 213 and 214 upstairs. Follow this link to a diagram of the Library and its VHS and DVD viewing locations.

3. How do I print at the Bernhard Library? When you hit file/print, a popup will appear asking for your name. This is the login name that you use to access email and Blackboard. Then go to the printer/copier machine and slide your card in the reader - barcode at the bottom and facing you. You will highlight the print job and press print.

4. I forgot my QCard. Can I still print at the Bernhard Library? All library services require you to have your ID card. The only way to print without it is to buy a guest card for $1 at the vending machine under the rotunda stairway, and use the number as a printing ID. NOTE: Guest cards only work on the first floor.

5. How can I get into my Blackboard account?

6. If I bring my laptop to the library, can I print using the library's printers?
Yes. Complete instructions are available for doing this. The people manning the Star Station at the Cyber Cafe should be able to help.

7. Which computers have Word, Excel and the other Microsoft programs?  
All of the computers in the Cyber Cafe on the second floor have the Microsoft Office suite of programs. (View a diagram)

8. I've got a citation to a journal article.  How do I know if I can get that journal in this library?  
On the main screen of Web Resources, there is a file that lists all of the Journals held at Quinnipiac, whether they are in paper, microform or electronic form. Make sure that the date of your article matches the dates in the list. If so, the list will tell you which library location to look for. If the journal is in an online source, the program will provide a direct link.

9. What are the hours for the Bernhard Library? 
For a complete list of library hours, including holidays, click here.

10. How do I know if the library owns a particular book?  
All books that are owned by the Bernhard and Law Libraries are in QCAT. If you know the exact title of the book, you can make a Title search. If you know who wrote the book, you can make an Author search. If you want to know what books there are on a certain topic, you can make a Subject or Keyword search.

11. Can I use the library's Video Collection? 
If you are a currently enrolled student, you can check out a video or DVD for 2 hours for in-library use. Public video players are located on study carrels and in meeting rooms on both floors. Faculty members may check out the videos overnight for classroom or preview use. The library owns more than 3000 VHS titles and 200 DVDs. They are fully described in the Video and CD section of  QCat. You may search them by title or subject. 

12. The book I want is checked out. Can it be held for me when it comes back?  
Yes. You may either place a hold on the book at the circulation desk, or click on the "Hold" button in QCat. Once you've done this, QCAT will prompt you for your name and the 7 digit number on the front of your picture ID.

13. How can I use the library's collection of electronic books?  
The library provides two types of electronic books. We have links to hundreds of classic and historic titles in QCat that can be downloaded without restriction from their QCat records. Furthermore, we have the rights to thousands of current titles through NetLibrary. To see a current listing, Click HERE. These may be browsed for 15 minutes without restriction, and you may perform word searches on the book's contents. If you want to download the book or read it online, you may do that by setting up a personal account with NetLibrary at http://www.netlibrary.com/CreateAccount.aspx. If you download the title, you may use the NetLibrary ebook reader provided on all of the library machines.

14. How can I use the library's Research collection about the Great Famine?

• Who can request use of books from the cases?
  Anyone high school age and above.
  QU students - we hold their QU ID.
  Non-QU community - we hold a driver’s license.
  One researcher can use the room at a time.
• How many books can be used at one time?
  Two
• Are they confined to room use only?
  Yes

A slip will be filled out with author, cabinet number, and title information for the one or two books being requested. The ID will be attached to the slip, and held until the scholar is finished using the book. At that time, the condition of the book will be checked, the ID returned, and the slip discarded.

Is photocopying of materials permitted?
No

Click HERE for more information about the collection and about the Great Famine.

15. How can I check out a book?  
If you are a currently enrolled student, you can check out a book for 28 days. Take it to the Circulation Desk, near the library entrance. To borrow a book, you must have your picture ID.

16. I have the citation to an article, but the library doesn't own the journal. What are my choices? 
QCat contains a page of Links to Local Libraries that that will allow you to check the availability at nearby locations. If a local library does own the journal, in most cases, you may go there and use it. Also, you have the right to have the article sent from another library that owns it. To do this, you may  fill out a form on the web. The normal time for this service is 7-10 days, and there is no charge.

17. Where are the copy machines?  
There are 6 public copy machines in the building for student use. The first is located in the North side of the Rotunda - next to the restrooms. The second is at the bottom of the ramp that leads to the Reference/Periodicals area.  The third is at the Reference area. The  fourth is on the second floor, next to the elevator.  In addition, both of the printers in Cyber Cafe also do copying. All of these machines are set to run using Q-Cards, although guest cards may be purchased at a vending machine next to the Rotunda copier. Also, a faculty copy machine is next to the student machine in the Reference/Periodicals area. (View Diagram)

18. Where are the restrooms? 
Restrooms are on the first floor, just off the Rotunda. On the second floor, they are in the area underneath the dome, just outside of the elevator. (View Diagram) 

19. Where is the Periodical Archive? 
The Periodical Archive is on the second floor of the Bernhard Library, past the end of the Circulating Book Stacks. 

20. Where is the Juvenile Collection?
The Juvenile Collection is on the second floor of the Bernhard Library, on the North end (facing the tennis courts).

21. How can I open a second web session on the library's new computers?
All you need to do is press CONTROL N to duplicate your existing screen in a second session.

22. How can I access my Quinnipiac E-Mail?
All you need to do is go to http://myq.quinnipiac.edu and log in.

23. How can I register my vehicle online?

Go directly to https://www.quinnipiac.edu/portalapps/vehicleregistration/login.asp